Change your subscription

Abstract offers three plans: Starter, Business, and Enterprise. See our pricing page to figure out which plan is right for your team. 

The amount due each billing cycle for your Organization depends on:

  • Your plan
  • The # of Contributor seats in your Organization

How to cancel your subscription

To cancel your subscription:

  1. Open the Abstract app (desktop or web).
  2. In the bottom left side pane, select Organization Settings.
  3. Select the Billing tab.
  4. Scroll to the bottom of the page and select Cancel Subscription.
  5. Follow the prompts.

Cancellation Policy: If you cancel mid-cycle, you’ll continue to have access to your cancelled plan’s features until your next renewal date. Your plan will not renew at the end of the current billing cycle.

If you’ve opted to cancel your plan, we recommend you export your files.

How to add or remove paid Contributor seats

Your Organization pays for each Contributor seat. You can re-assign Contributor seats to different team members or Guests at anytime. Billing adjustments are only made if you add or remove seats.

To add or remove Contributor seats:

  1. Open the Abstract app (desktop or web).
  2. Select Billing from the left side pane.
  3. Select Remove Seats or Add Seats from the Contributor seats section.
  4. Follow the prompts

How prorated charges change your invoice

Once you begin an Abstract trial, invite Contributors to increase the number of seats for your team. We’ll immediately issue a prorated charge and corresponding invoice each time you add a Contributor seat. 

If you remove a Contributor seat, we’ll immediately credit your account for a prorated amount. Next time an invoice is due, we’ll automatically consider the credit then charge the card on file for the remaining balance. Once the prorated amount has been charged, the monthly or annual charges will update to reflect the new number of contributor seats for your Organization.

If you are part of an Enterprise plan, there may be a minimum number of Contributor seats set for your Organization. Contact your account manager to add or remove Contributor seats.

For teams who would like to purchase seats in batches to manage spending or an approval processes, contact Sales about a custom Enterprise option for your team.