Troubleshoot issues with your account

Reset your password

If you got your password, you can reset it by using the Forgot your password? flow.

To reset your password:

  1. Open the Abstract web app.
  2. Enter your email.
  3. Click Continue.
  4. Click Forgot your password?
  5. Enter your email again.
  6. Click Send Reset Email.
  7. Check your email and follow the prompts.

Unable to log in with SSO

Contact your admin for your Abstract Organization. There may be a configuration issue with your SAML single sign-on.