If you are trying to cancel your subscription, the instructions to do so are available here: Cancel your subscription.
Before you delete your organization, export your work.
Once your work has been safely exported from Abstract, you can delete your organization:
- Open the Abstract app (desktop or web).
- In the left side pane, click on the organization name.
- From the dropdown, select Organization Settings.
- From the Details tab, select Delete Organization and follow the prompts.
We're happy to listen to any feedback you may have about your experience so that we may improve.
Once you cancel your account and delete your organization, Abstract automatically remove your data from our system within 90 days.
To expedite that process, contact support using the email address associated with your account and organization. When you do this, we follow checklist to ensure that we remove all your data from Abstract.