Manage billing

Administrators can manage and update billing information on behalf of their Organization. On the Billing page, admins can: 

  • See plan details. 
  • Preview upcoming invoices. 
  • Update payment details. 
  • Download invoices. 
  • Review account credits.

Invite your IT, Finance, or Accounting team to Abstract as a viewer, then designate them as an administrator so they may access, manage, and update billing details—at no extra cost.

Update billing email

  1. Open the Abstract app (desktop or web).
  2. In the left side pane, click on the organization name.
  3. From the dropdown, select Organization Settings.
  4. Select the Details tab. 
  5. Edit the Billing email field and click SAVE CHANGES.

To add more than one email address, separate each email with a comma.

The email address added to this field will not automatically have access to billing information or to make changes. After updating the billing email, you must update the member's permissions to either an administrator viewer or administrator contributor to ensure that they can access billing information and make billing changes. 

Manage user permissions and access

Update your payment method

To change your payment method:

  1. Open the Abstract app (desktop or web).
  2. In the left side pane, click on the organization name.
  3. From the dropdown, select Organization Settings.
  4. Select the Billing tab.
  5. Select Update payment method.

We accept payment from all major credit cards. For additional payment options, contact Sales about our Enterprise plans. 

Change your plan

To change your plan:

  1. Open the Abstract app (desktop or web).
  2. In the left side pane, click on the organization name.
  3. From the dropdown, select Organization Settings.
  4. Select the Billing tab.
  5. Click Change Plan and select the desired plan.
  6. Follow the prompts to complete the selection.

Update your VAT number

To change your VAT number:

  1. Open the Abstract app (desktop or web).
  2. In the left side pane, click on the organization name.
  3. From the dropdown, select Organization Settings.
  4. Select the Billing tab.
  5. Select Update payment method or Update company details.