Previews and asset generation

Previews are not generating

If your previews aren’t generating, you may see an error message on your artboards.

Preview message:

  • The preview for this item doesn’t exist

To regenerate previews:

  1. Select Help > Enable Development Menu.
  2. Locate the last commit where an update to the artboard was made.
  3. Right-click the commit and select Development > Regenerate previews.
  4. Select Help > Disable Development Menu.

To generate new previews:

  1. Confirm that no sync jobs are in progress and that the sync menu reads UP TO DATE.
  2. Make a minor change to the design.
  3. Commit the changes and allow Abstract to sync.

Assets are not generating

If assets are not properly generating you may see an error in the sync menu.

Syncing menu message:

  • Error generating assets

To disable asset generation:

Only an admin contributor can edit asset generation settings.

  1. Locate the project in question and click ...
  2. Select Edit Project.
  3. Select Off from the drop-down menu titled Automatically generate assets.
  4. Save the changes.

On the affected desktop app:

  1. In the top menu, click Help > Enable Development Menu.
  2. In the top menu, click Development > Clear Sync Queue...
  3. Select Help > Disable Development Menu.

 

Link to other asset functions by following the instructions here.