Previews are not generating
If your previews aren’t generating, you may see an error message on your artboards.
Preview message:
- The preview for this item doesn’t exist
To regenerate previews:
- Select Help > Enable Development Menu.
- Locate the last commit where an update to the artboard was made.
- Right-click the commit and select Development > Regenerate previews.
- Select Help > Disable Development Menu.
To generate new previews:
- Confirm that no sync jobs are in progress and that the sync menu reads UP TO DATE.
- Make a minor change to the design.
- Commit the changes and allow Abstract to sync.
Assets are not generating
If assets are not properly generating you may see an error in the sync menu.
Syncing menu message:
- Error generating assets
To disable asset generation:
Only an admin contributor can edit asset generation settings.
- Locate the project in question and click ...
- Select Edit Project.
- Select Off from the drop-down menu titled Automatically generate assets.
- Save the changes.
On the affected desktop app:
- In the top menu, click Help > Enable Development Menu.
- In the top menu, click Development > Clear Sync Queue...
- Select Help > Disable Development Menu.
Link to other asset functions by following the instructions here.